Top 5 Mortgage Mistakes That Cause Delays and How to Avoid Them

For many, buying a house is one of the biggest and most important financial decisions that can be made, and so it’s natural to feel anxious about securing the right mortgage.

What are the mortgage application pitfalls? What will delay my application? Why is my mortgage application taking so long?

Whether you’re a first-time buyer or an experienced property landlord, there can often be a hundred questions on your mind and it’s perfectly normal to be worried about any mortgage application mistakes that could hinder your mortgage success.

In this article, we explore the top 5 common mistakes on mortgage applications that can cause delays, showing you the best methods to avoid them to ensure your application is sent off without a hitch. Let’s jump in.

 

1. Missing or Out-of-Date Mortgage Documents

One of the most common reasons a mortgage application is delayed will be down to missing or out-of-date paperwork. Lenders will need to verify your identity, income, and financial stability before approving your loan. As a result, if even a single document is missing or out-of-date, your mortgage application will likely be paused until the new and relevant evidence is accurately provided.

While it may seem to be an easy task, many mortgage problems and their solutions start with basic preparation. Before applying for your mortgage, it is important to understand the documentation that will be required. Gather recent payslips, bank statements, proof of address, and identification, and importantly, double-checking the issue dates on all of these documents – can help you save time in the future.

Most notably, should a mortgage underwriter keep asking for more documentation, the reason will often be because what has already been submitted does not fully meet their verification requirements.

While every lender will have their own checklist, most will ask for the same core documents. These will all need to be verified before your mortgage application can move forward.

 

Key Documents Lenders Commonly Request
Document Type Date or Validity Requirements How to Obtain the Correct Version
Payslips Typically from the last 3 months (some lenders may ask for 6 months or more) Request from your employer’s HR or payroll department
Bank Statements Most lenders require 3 – 6 months of recent statements Download directly from your online banking portal or request printed copies
Proof of Address Must show your current residence, dated within the last 3 months Utility bills, council tax letters, or official government correspondence
Photo ID Passport or driving licence must be in-date and match your application details Renew online through the official government website if expired
P60 or Tax Returns Most recent tax year (especially important for self-employed applicants) Download from HMRC or your accountant’s portal
Employment or Accountancy Letter Must be dated within the last 30 days Ask your employer or accountant to issue a fresh letter confirming your income

 

Working with a trusted mortgage broker – like Boon Brokers – can help you ensure everything is correct before submission. Our dedicated mortgage advisers can guide you through the entire submission process, helping you understand exactly what your chosen lender will expect before you apply.

In short: being proactive and organising all of your documentation can save weeks of back-and-forth with lenders. It’s one of the easiest ways to make your application move faster – and can help your broker present a complete and accurate picture of your financial standing to your chosen lender.

 

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2. Changing Jobs or Income During the Mortgage Process

Changing jobs or income during a mortgage application can delay approval because lenders  will need to reassess your financial stability and affordability. Ultimately, any change in your financial stability or circumstances will lead to a reassessment to ensure that you are still able to comfortably afford the repayments of your agreed mortgage.

What Happens If I change Jobs During A Mortgage Application?

The answer is rather simple. While it does not necessarily mean that your application will instantly be refused, it does mean that there will often need to be a reassessment with updated paperwork to support your new financial standing.

This is because lenders rely on evidence of consistent income when calculating how much you can borrow. Any change to this consistency or income amount, for example should you change jobs during the mortgage application, then you’ll likely need to submit a new employment contract, fresh payslips, or confirmation from your employer that your role is permanent.

In most cases, however, your lender will simply request updated documents. While this can extend the processing time of your application, with good communication, it doesn’t have to derail your plans.

It is important to note that some lenders may choose on their reassessment to pause the application process, until you’ve passed a probation period.

What If I Get a Pay Rise with My New Job?

From a lender’s point of view, even a pay rise can temporarily complicate things. They’ll want to ensure your new income is sustainable and verified before final approval. If your status has changed from employed to self-employed, then applicants may face additional hurdles as lenders usually require at least one full financial year under the same trading name or business for self-employed workers.

 

Common Scenario

  • Problem: Sarah applied for a mortgage while working full-time but received an offer for a new job halfway through her application. Her lender requested fresh payslips and delayed the approval until her first salary payment was confirmed.
  • Solution: By informing her dedicated mortgage broker at Boon Brokers, Sarah’s broker liaised directly with the lender, providing a signed employment contract and salary confirmation letter. This reassured the underwriter and allowed her mortgage application to continue without being withdrawn.

 

At Boon Brokers, our fee-free advisers can review your situation, explain how lenders might respond to your employment change, and help you prepare the right documents in advance. With our guidance, you can avoid any unnecessary setbacks and keep your mortgage application on track.

 

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3. Unexplained Large Bank Transfers or Cash Gifts

Unexplained bank transfers are like warning lights for lenders, as they must comply with strict anti-money-laundering regulations. If you’ve received a cash deposit for mortgage purposes, you’ll need to provide evidence of where it came from and confirm whether it was a gift or a loan.

During the assessment of your mortgage application, lenders will review your recent bank statements. In the scenario that they spot an irregular or large cash deposit that lacks explanation, they’ll request for proof of its source.

Evidence can be a sale receipt or a formal declaration of a gifted deposit for mortgage. However, without this evidence, your mortgage application will likely be paused until the information is confirmed, and potentially rejected without qualifying evidence.

Can My Parents Help with My Mortgage?

Even in the scenario that your parents help support your mortgage with a cash gift for a mortgage deposit, the transaction needs to be documented correctly. Most lenders will require a signed gift letter stating the money is not a loan and that the giver has no ownership claim over the property.

If you’re planning on using a cash gift in your mortgage application, then working with a trusted mortgage broker can make sure this does not affect your mortgage application.

Our dedicated mortgage advisers can explore what documentation your chosen lender requires, help you prepare a proper gift letter, and ensure your mortgage application is not delayed. At Boon Brokers, we ensure that you can take advantage of family help confidently, knowing everything is fully compliant and transparent for the lender’s assessment.

4. Taking Out New Credit or Finance Before Completion

Taking on new credit or finance during a mortgage application will likely slow down, and can even jeopardise your mortgage approval entirely. This is because lenders calculate affordability based on your current debts and financial commitments. Should you take out a new credit card, personal loan, or finance deal, it will ultimately change your total debt-to-income ratio and trigger an additional credit check and re-assessment of your application.

Many people can underestimate how seriously lenders view new financial commitments, and even if you’re confident in your ability to manage new borrowing, lenders will still need to assess any recent credit activity.

How Many Credit Checks Happen During a Mortgage Application?

When a mortgage application is submitted, most lenders will perform an initial check during the decision-in-principle stage and a second one before the release of funds. Naturally, any major financial activity between these stages can raise concerns.

It’s important to note that with each mortgage application, a new credit enquiry will be generated, which can signal increased financial risk. Multiple mortgage applications or credit enquiries within a short period is likely to cause lenders to pause your application or request for additional proof of affordability.

Can I Use My Credit Card During a Mortgage Application?

While technically, it is completely safe to use your credit card during a mortgage application, the best and safest advice is to hold off until your mortgage completes. Even small balances or new transactions could affect your credit score, trigger additional checks, and potentially delay your mortgage approval.

Understanding how lenders track credit enquiries is key to avoiding unnecessary delays and keeping your mortgage application on track. At Boon Brokers, our dedicated mortgage experts can guide you through how credit checks work, how they’re assessed by lenders, and how your credit score can influence the outcome of your mortgage application.

5. Letting Your Credit Score Slip During the Application

Your credit score can be one of the most influential factors in any mortgage decision. Even small changes – such as missed payments or high card balances – can cause your application to stall.

As we’ve explored above in our section on Taking Out New Credit – lenders will review your credit score to assess your risk as a borrower and determine your affordability. A change in your credit score could affect the interest rates that you’re offered to the amount you are approved to borrow.

Being proactive and disciplined during the mortgage process is essential. Below, we have created an overview table of the key ways you can protect your credit score:

 

How to Protect Your Credit Score
Action Why It Matters How Boon Brokers Can Help
Avoid new credit applications Each enquiry can signal financial risk Advisers review your plans and advise on timing for any new credit
Keep balances low High utilisation can reduce your score Guidance on managing existing debt before and during the mortgage process
Make all payments on time Missed payments trigger reassessments Alerts and advice to maintain strong payment history
Monitor your credit report Detect errors early Brokers can interpret reports and flag potential issues

 

Can You Get a Mortgage with a Poor Credit Score?

Yes, you can absolutely secure a mortgage with a poor credit score. Most importantly, if you’re concerned about whether you can get a mortgage with a poor credit score, it’s important to know the options that are available to you.

While most high-street lenders have strict criteria that may exclude applicants with significantly poor credit, specialist lenders can often cater to those with an imperfect credit history. However, interest rates are usually higher to reflect the increased perceived risk.

When considering interest rates, your options with a specialist lender will depend on the severity and recency of any credit issues. Minor blips are often manageable, but recent defaults or CCJs may limit the deals available. To improve your chances of securing a competitive rate, focus on your financial habits in the months leading up to your application: pay bills on time, reduce existing debt, and check your credit report for inaccuracies.

 

Common Scenario

  • Problem: Liam had a few missed payments six months before applying for a mortgage. His credit score dropped, prompting additional checks by the lender and a temporary delay in the application.
  • Solution: By working with Boon Brokers, Liam was guided by his dedicated mortgage adviser on how to review his credit report, ensure all payments were up to date, and provided documentation to the lender. This reassured the underwriter and allowed his mortgage application to proceed smoothly

 

If you’re worried about mortgage rates for poor credit score applicants, a whole-of-market broker like Boon Brokers can help you compare lenders from across the market to find the most competitive deal for your profile.

 

Frequently Asked Questions

What’s the Best Way to Clean Up or Organise My Bank Statements Before Applying for a Mortgage?

The most practical place to start is by removing unnecessary financial commitments, such as subscriptions or gambling transactions, and ensuring your salary and regular expenses are clearly identifiable. Lenders need to see reliable financial security, and highlighting a steady income pattern helps demonstrate this.

Working with a Boon Brokers adviser can help bolster your application, flag any potential issues, and ensure your application is professionally structured for a lender review.

How Far Back Do Mortgage Lenders Usually Review My Bank Statements?

Most lenders review the last three to six months of statements to assess spending habits and income stability. Self-employed applicants or those with variable income may be asked for a longer history. Preparing organised statements and working with a trusted mortgage broker can help reduce delays and streamline your mortgage application.

Can a Mortgage Broker Review My Bank Statements and Help Me Avoid Issues?

Yes. An experienced broker can pre-screen your statements to identify any red flags before submission. This proactive step helps prevent common mortgage application mistakes, ensures all transactions are clearly explained, and can speed up approval while giving you peace of mind throughout the process.

Who Can Witness Mortgage Documents?

Typically, an independent adult who is not related to you or involved in the transaction can act as a witness. Ensuring documents are properly witnessed adds legitimacy and helps prevent delays during processing. A broker can advise on acceptable witnesses and best practices to meet lender requirements.

Do I Need to Keep Old Mortgage Documents?

Yes. It’s recommended to retain old mortgage documents for at least six years after completion. These may be needed for disputes, reference checks, or verification. Lenders are vigilant, so keeping authentic, traceable paperwork helps protect your interests and avoid complications.

Work with a Mortgage Broker to Avoid Delays

It’s no secret that applying for a mortgage can feel overwhelming. Keeping track of everything on the lender’s checklist, from missing documents and unexpected credit checks to changes in employment, can quickly become confusing and stressful. But working with a trusted mortgage broker can help streamline your mortgage application and avoid delays.

At Boon Brokers, our fee-free mortgage advisers can provide you with whole-of-market access and personalised guidance. We will compare mortgage deals across the market, from popular high-street banks to specialist lenders, to find the mortgage that best matches your needs.

Our expert advisers will support you every step of the way, ensuring all paperwork is complete, advising on rates, guiding you through lender requirements, and helping you avoid common pitfalls in the mortgage application process. By identifying potential issues early, we can provide practical mortgage problems and solutions before they impact your application.

Contact Boon Brokers today to speak with an expert adviser who can help ensure your mortgage application proceeds smoothly from start to finish.

 

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    Boon Brokers Team

    Lucinda RobinsonCeMAP, CeRER

    Lucinda Robinson is an established and fully qualified mortgage and protection adviser with specialist expertise in re-mortgage strategy and equity release. She holds both CeMAP and CeRER certifications and has achieved numerous Distinction and Merit grades during her training.